Are you a small business owner?
If you are, you will likely face a large amount of competition from others; others who may be larger than you and others who may have more resources at hand than you do.
Although it may seem as if you are at a disadvantage because your business is small, it doesn’t have to be that way.
There are a number of different ways that you can make sure your business is able to successfully compete with your competition, even those that include large, national companies.
When it comes to competing with your larger competitors, it is important that you remember exactly what you are, a small business. This automatically makes you unique right away.
Each year, a large number of small business owners end up closing their doors.
While this may not sound promising to you, it should give you a little bit of hope.
There are actually a large number of consumers who like doing business with smaller companies, just like yours.
In fact, some prefer to do business with them. The less competition you have from other small businesses, the greater your chances are of staying profitable and in business.
While you may not necessarily be able to control the competition that you do and do not have, one thing that you can control is your business’s public perception.
For instance, if you were to run a pet supply store or a clothing store, there are a number of other businesses where your customers could go to buy the same products, like a large department store.
To prevent that from happening, you want to give your customers a reason to come to your store, as well as a reason to keep on coming back.
The first step is to make sure that your establishment is well-kept and always clean.
You will want to pick up your sales floor, if your business has one, each and every day, dust, mop the floors, and keep all of your entranceways clean.
To many consumers, nothing is more unappealing than a dirty business.
In addition to making sure that your establishment is well-kept and always clean, you need to examine the type of service that you and your employees provide your customers.
Most small businesses are known for their personal feel.
When it comes to doing business with a small business, there are customers who want to feel like they are known by name, even if they aren’t actually, or feel like they can stop and talk with you and your employees about nothing in particular, like the weather, just because.
This is what will essentially set your business apart and make it easier to compete with larger businesses.
Unfortunately, many of today’s larger corporations have more of a focus on “don’t waste company time or money,” than they do the customers.
Making sure that all of your customers receive the best service available, as well as thank you every time, is the best way to compete and win against your larger competitors.
Pro tip* Even if you run an online business, instead of a storefront, personalized, friendly service is an important component of being successful.
Make sure you are collecting your customer’s information so you can follow up with them! Most larger businesses do not do this.
Find out their emails, birthday, anniversaries, etc. Otherwise, you might lose that customer forever!
The above-mentioned ways are just a few of the many ways that you can make sure that your small business is running just as strong as the competition.
For additional methods that may help your business stay afloat, you may want to think about turning to your customers for suggestions.
A simple suggestion box may give you insight into your customers, as well as their wants and their needs.